FAQs

What are forever roses?

Forever roses are real roses that undergo a preservation process, allowing them to maintain their natural beauty, texture, and color for an extended period. Luxe Rose Ceaux takes pride in offering these timeless blooms as a symbol of enduring love.

How long do forever roses last?

When cared for properly, Luxe Rose Ceaux forever roses can last for years. Avoid direct sunlight, extreme temperatures, and water, and your forever roses will continue to captivate with their beauty.

Can I customize my order?

Absolutely! Luxe Rose Ceaux offers custom arrangements for special occasions, events, or personalized gifts. Contact our customer support or use the custom request form to discuss your unique vision.

Do you offer international shipping?

Currently, Luxe Rose Ceaux ships within the United States. For specific inquiries or international shipping requests, please contact our customer support team.

How do I care for my forever roses?

Luxe Rose Ceaux forever roses require minimal maintenance. Keep them indoors, avoid water, and handle them gently. For detailed care instructions, refer to our "Caring for Your Forever Roses" guide.

What sizes are available, and how do I choose?

Luxe Rose Ceaux offers four sizes: King, Queen, Prince, and Princess. Each size caters to different preferences and occasions. Refer to our product description or contact customer support for guidance on choosing the perfect size.

Can I return or exchange my order?

Luxe Rose Ceaux aims for your complete satisfaction. Please review our return and exchange policy on our website for detailed information. Contact customer support for assistance with specific cases.

Are the leather skin-wrapped boxes real alligator/ostrich skin?

No, Luxe Rose Ceaux exclusively uses the highest quality faux alligator/ostrich skin to wrap our boxes, adding a unique and luxurious touch to your forever roses.

When can I expect my order to arrive?

Orders are typically processed within [X] business days. Shipping times vary depending on your location. For specific details, refer to our shipping policy or contact customer support.

How do I reach Luxe Rose Ceaux customer support?

Feel free to email us at support@luxeroseceaux.com or use the contact form on our website. Our dedicated team is here to assist you with any inquiries or concerns.

If your question is not addressed here, please don't hesitate to reach out to Luxe Rose Ceaux customer support. We're here to make your experience as delightful as our forever roses! πŸŒΉπŸ’–